Suttons is pleased to announce that it has achieved a milestone 50,000 5-star reviews on Trustpilot, demonstrating the brand’s commitment to offering an excellent customer experience.
Founded in 2007, Trustpilot is a free and open review platform, working to build trust between consumers and businesses. This online review community connects businesses and consumers through genuine feedback from customers about their buying and service experiences.
Suttons’ Commitment to High Quality Customer Service
Suttons’ commitment to continuous improvement generates a consistently high level of 5-star reviews:
- Operating the very best plant care at its nursery facilities
- Bespoke and unique packaging to support products in transit
- Best in class courier services, selected to suit product delivery on an individual basis
Kris Collins, Head of Horticulture at Suttons commented:
‘This high level of top scoring 5-star reviews is testament to our commitment to excellence across all areas of the business; to ensure we consistently produce the best quality garden plants and ensure they reach our customers in top condition.’
Louise Williams, Head of Customer Service at Suttons commented:
‘We take great pride in providing excellent customer service, this achievement highlights the dedication and hard work of all our staff to deliver the highest standards of quality and service. We are immensely proud to have reached this milestone and would like to pass on all our thanks to all who have placed their trust in us.’
Last Updated on January 17, 2025 by Suttons Horticultural Team
